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Q: What type of services do you offer?A: We specialize in custom floral arrangements for gifting, weddings, and events. From birthday bouquets to wedding centerpieces, we create unique and beautiful designs to make any occasion special.
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Q: Do you only do flowers?A: Yes, our focus is on flowers and greenery arrangements. We do not offer plants, trees, or other types of plant material.
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Q: Can I request a custom order?A: Absolutely! We love working with clients to create custom designs that fit their personal style and occasion. Just contact us with your ideas and we'll work with you to bring them to life.
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Q: Do you offer same-day delivery?A: Sadly no, from time to time we offer same day so please keep an eye out on our instagram. Although, due to working mainly bespoke we require a 4 days notice for work.
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Q: What is your turnaround time for wedding and event orders?A: For weddings and events, we recommend placing orders at least 2-3 weeks in advance. However, we can accommodate rush orders with sufficient notice. Please contact us to discuss your specific needs
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Q: Do you sell at markets or events?A: Yes, we hope to start selling at local markets soon! Stay tuned for updates on our schedule and follow us on social media to stay informed. If you would like me to be a seller on a stall or part of your event please contact thewildfloralstudio@gmail.com
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Q: How do I pay for my order?A: a deposit will be required upon booking, and then an invoice will be sent 30 days before the event.
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Q: Can I cancel or change my order?A: Please contact us as soon as possible if you need to cancel or make changes to your order. We understand that unforeseen circumstances can arise, but please note that some orders may be non-refundable depending on the stage of production.
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Q: What is your refund policy?A: If you're not satisfied with your arrangement, please contact us within 24 hours of delivery or pickup. We'll work with you to resolve the issue and may offer a refund or replacement, depending on the circumstances.
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